The UK Gambling Commission (UKGC) has said that the industry must do more to tackle issues related to problem gambling. The national regulatory body recently undertook a review of gambling across Great Britain, focusing on rates of participation, at-risk gambling and problem gambling, and explored the associated characteristics and behaviours. Tim Miller, executive director of the UKGC, said the report found that operators must take further action to ensure they are properly addressing problem gambling, adding that the “pace of change” has not been fast enough. “Whilst overall problem gambling rates in Britain have remained statistically stable, our research suggests…

The UK Gambling Commission has issued 888 Holdings a fine of more than $10 million as a result of “failings” in its handling of vulnerable customers. In a statement published earlier on the UKGC website, the national regulatory body said the fine represents a record financial penalty and follows the discovery of “significant flaws” in 888’s social responsibility processes. The UKGC, which announced in May that it was to review 888’s UK license, found that a technical failure in the operator’s systems meant over 7,000 customers who had chosen to self-exclude from the casino and sport platform, as well as…

The UK Gambling Commission (UKGC) is said to be considering launching an investigation into Ladbrokes’ data protection measures after information about people suffering from gambling addiction was found in a bin bag outside one of the bookmaker’s betting shops in Scotland. According to The Guardian, the information was discovered by a passer-by near to a Ladbrokes branch in Glasgow. The data included the names, photos and addresses of people who have opted in to the ‘Moses’ self-exclusion scheme to suspend themselves from gambling, but did not include other critical information such as bank account numbers and betting history. Tim Miller,…

The UK Gambling Commission (UKGC) and the Esports Integrity Coalition (ESIC) have signed an information sharing Memorandum of Understanding (MoU) in an effort to improve integrity within the professional esports market. Under the agreement, esports will be considered alongside mainstream sports such as football and cricket, and the ESIC will work with the UKGC Sports Betting Integrity Unit (SBIU) to clamp down on betting integrity-related corruption. The ESIC already has a similar partnership in place with the state of Nevada in the US, covering all professional esports tournaments in the gambling haven of Las Vegas. As such, the ESIC will…

888 has announced that its UK licence is currently under review by the country’s Gambling Commission (UKGC) national regulatory body. In a statement, 888 said the review relates to the “manner in which a subsidiary of the company has carried on its licensed activities to ensure compliance with the UKGC operating licence held by the licensee”. The online gaming operator also said the review will assess certain measures it employs to ensure social responsibility to its customers, including effective self-exclusion tools across different operating platforms. The announcement follows the UKGC fining BGO Entertainment £300,000 (€354,200/$286,700) for misleading advertisements, and comes…

Yesterday the UK Gambling Commission called on ,ore parental control, and for parents to be aware of the risk of underage and unlicensed gambling relating to video games and esports. The warning follows the issue of the UKGC paper on virtual currencies, esports and social gaming which ESI will provide further comment on at a later date. The paper touches on the unregulated skin-betting industry which allows anyone to wager their in-game items on the outcome of their favourite teams. The Narus Advisors report suggests the industry would have taken $7.4bn (£6bn) of wagers in 2016 had Valve not issued…