Mandalay Bay, The Mirage & Park MGM Return to 24/7 Service

 February 18, 2021

MGM Resorts will resume 24/7 hotel operations at Mandalay Bay, Park MGM and The Mirage resorts effective March 3. The change comes as the Company sees increased interest in travel to Las Vegas.  Previously, each property had implemented selective mid-week closures related to decreased business volumes due to COVID-19.

“As we begin to see positive signs around the public’s sentiment about traveling, coupled with important progress on the vaccination front and decreasing COVID-19 case numbers, bringing Mandalay Bay, Park MGM and The Mirage back to full-week operations is an important step for us,” said Bill Hornbuckle, MGM Resorts’ CEO & President. “We remain optimistic about Las Vegas’ recovery and our ability to bring employees back to work as business volumes allow us to do so.”

In accordance with state guidelines, the Company also recently announced several of its live entertainment shows will return to the stage in February and early March. Days and hours of operation at all venues will vary at Mandalay Bay, The Mirage, Park MGM and other properties.

Health & Safety

MGM Resorts’ comprehensive “Seven-Point Safety Plan” is a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus, protect customers and employees and rapidly respond to potential new cases. The full plan can be reviewed at mgmresorts.com. The Company continues to evaluate and evolve its safety protocols.  Key initiatives include:

  • Employee screening, temperature checks and COVID-19 specific training
  • COVID-19 testing for employees as they return to work in partnership with the local medical community
  • Employees and guests are required to wear masks. Complimentary masks are provided, to guests, as needed
  • A physical distancing policy has been implemented, with floor guides serving as reminders
  • For areas where physical distancing presents challenges, plexiglass barriers have been installed, or other measures will be used to reduce risks
  • Standalone handwashing stations designed by MGM Resorts conveniently located on casino floors
  • Contactless Check-In through the MGM Resorts App allows hotel guests to go through the check-in process on their personal devices, minimizing interactions
  • Guestroom Attendants wear masks and gloves while cleaning each room and change gloves between guestrooms
  • In addition to increased and enhanced routine cleaning of guestrooms and public spaces based on CDC guidance, electrostatic sprayers are utilized in many large public spaces so that disinfectant is applied efficiently
  • Digital menus are available to view on personal mobile devices via QR codes in the company’s food and beverage outlets
  • To minimize groups congregating while they wait, restaurant guests receive text message notification when their tables are ready

Mandalay BayAbout MGM Resorts

MGM Resorts International is an S&P 500 global entertainment company with national and international locations featuring best-in-class hotels and casinos with properties such as Mandalay Bay, Park MGM and The Mirage, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination gaming offerings in the United States and Macau, including some of the most recognizable resort brands in the industry such as Bellagio, MGM Grand, ARIA and Park MGM. The Company’s 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” initiative, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®. For more information, please visit us at www.mgmresorts.com.