iGaming Business – Interactive gaming software and services provider GTECH has been awarded a 10-year online gaming, systems, terminals and integration contract to provide end-to-end services for the National Lottery of Belgium (NLB).
Under the contract, which is due to begin this month, GTECH will provide the NLB with various gaming technology, performance-driven systems and an integrated business environment.
GTECH will supply its Enterprise Series central system solutions to replace NLBs existing terminal base with 5,500 Altura GT100 terminals.
In addition, GTECH will also deploy mobile and handheld terminals as well as self-service ticket machines.
GTECH will additionally provide various ongoing services such as end-to-end operations and maintenance of the Enterprise Series central system and retailer infrastructure and business tools operations, in addition to other business related services including project and bid management, quality management, and Enterprise security and architecture.
Gaming operations and maintenance will be delivered from GTECH’s operations facility in Warsaw, Poland.
“This services arrangement with GTECH will allow us to introduce innovations more rapidly and be better prepared in the longer term to grow the business in a competitive marketplace,” NLB’s ICT, operations and procurement director, Roger Malevé, said.
“The business alignment through the governance model is key in this model and will allow us to translate new technology into innovative services for our players and to become a more attractive and socially responsible gaming provider.”
Walter Bugno, president and chief executive officer of GTECH, added: “This award is significant for GTECH as it allows us to build upon the existing relationship with the Belgian National Lottery which dates back to 1993 when we deployed the Lottery’s first gaming system.
“Working together with the Lottery, we have created customer-focused innovations and new games, and, as a partner, we have gained a deep understanding of the Belgian marketplace as it exists today, and determined what the right path is for the future.”